It was my first time on a cruise, and it was great!
If you’ve ever been on one, you know what I am talking about – the late-night pizza, the pools, the gym, dining options and buffet, top level entertainment, bars, waterslides… Need I say more?
But the thing that impressed me most was how it all runs. The way every staff member operated with a clear purpose, smoothly executed processes, and a strong sense of teamwork was truly remarkable.
I was standing there, observing with awe.
Purpose- Without a doubt, each and every team member was fully dedicated to creating the best experience for us, each one in their own corner and role.
Skills – Smoothly navigating thousands of people through the meals, or when boarding the ship when coming back from a day on shore. Everyone knew exactly what to do and how to do it (and most of the time we didn’t even see them doing it, just felt the effect)!
Teamwork – It doesn’t matter if you are a member of the entertainment crew, the dining crew or any other crew, you are always a part of the greater crew. On some occasions we could see it, like everyone putting on costumes and dancing in a parade, or with helping to move everyone around on or off the ship.
It’s a testament to their outstanding training and dedication. It was all a reminder of how crucial effective training, and a clear sense of responsibility are in achieving excellence.
This experience is a great example of how investing in comprehensive training and fostering a collaborative environment can lead to great results!
Oh, and the cruise was awesom!
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